
KTO Limited Lifetime Warranty
KTO Custom Rods offers a limited lifetime warranty on all our inshore and offshore fishing rods. This warranty covers any defects in materials or workmanship for the original owner, valid from the date of purchase. The warranty does not cover damage caused by misuse, neglect, accidents, or alterations.
Warranty Coverage:
- Components such as grips, reel seats, and guides.
- Defective rod blanks identified within the first few uses.
Exclusions:
- Normal wear and tear.
- Damage due to improper use, neglect, or modifications.
- Cosmetic damage or issues not affecting rod performance.
Claim Process:
1. Contact KTO Custom Rods for a warranty claim.
2. Ship the rod to our facility for inspection (customer pays shipping).
3. If deemed defective, we will repair or replace the rod at no cost, excluding return shipping fees.
For repairs not covered under warranty, a replacement fee applies ($40 for standard rods, $60 for custom rods).
For questions or to initiate a claim, please contact us below.
Note:KTO Custom Rods reserves the right to deny warranty claims if the rod is found to be misused or altered.
Please note -rods will not be replaced with a new rod due to a broken guide We repair any and all guide issues.
* IF YOU BREAK THE ROD ON PURPOSE TO CLAIM WARRANTY YOUR CLAIM WILL BE DENIED AND BLACKLISTED FROM FUTURE WARRANTY CLAIMS*
Submit Your Warranty Claim
At KTO Custom Rods, we stand by the quality and craftsmanship of every rod we create. If you encounter any issues, rest assured that our warranty has you covered. Submit your warranty claim today, and we'll make it right.